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Consumer Switching in EU Broadband Markets

Switching is an important feature of a competitive market: it is both a measure and driver of competition.

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Switching is an important feature of a competitive market: it is both an indication of the perceived competitiveness of a market and a driver of that competitiveness. In 2012, SPC Network’s Director Richard Cadman worked with Civic Consulting  on a major report on functioning of the market for Internet access and provision in Europe for DG SANCO. A brief summary of Richard’s contribution on consumer switching is presented in this edition of Hexagon.